Terms and Conditions jokerbbet —
Platform User Guide

These Terms and Conditions take full effect the first time you access or use the jokerbbet platform, whether via the official website or our mobile app. Any continued use following a terms update is deemed acceptance of the revised terms.

Jokerbbet reserves the right to amend, update, or replace any part of these terms at any time without prior notice. It is your responsibility to review these terms periodically to ensure you remain aware of any changes that have been made.

To register and use the jokerbbet platform, you must meet the following eligibility requirements without exception:

• Be at least 18 years old on the account registration date.
• Registering using accurate, complete, and up-to-date personal information.
• Never previously suspended or banned from using the jokerbbet platform.
• Be located in a jurisdiction that permits online betting activities.
• Registering for personal use only, not on behalf of another person.

Each individual is only permitted to hold one (1) active account only on the jokerbbet platform. Any attempt to create multiple accounts — whether using different names, addresses, phone numbers, or device information — will result in all associated accounts being suspended and funds may be forfeited.

You are solely responsible for maintaining the confidentiality of your jokerbbet account login credentials, including your username and password. All activity that occurs under your account is considered your own, whether or not you authorised it.

For optimal account protection, jokerbbet recommends the following measures:

• Enable Two-Factor Authentication (2FA) from your account dashboard.
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Never share your login credentials with anyone, including jokerbbet staff.
• Log out of your account after each session, especially on public devices.
• Report immediately to the jokerbbet support team if you suspect any unauthorised access.

Jokerbbet will not be held liable for any losses arising from your negligence in safeguarding your account login credentials.

Jokerbbet supports a wide range of local Malaysia payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All financial transactions on this platform are processed with 256-bit SSL encryption to ensure the security of your data.

Deposit Policy:

• Minimum deposit is RM 10 for most payment methods.
• Deposits are credited to your account in under 60 seconds for DuitNow and FPX.
• All deposits must come from a payment method registered in your own name.
• Jokerbbet does not accept cash deposits or deposits made through third parties.

Withdrawal Policy:

• Minimum withdrawal is RM 30.
• Withdrawals are processed back to the same payment method used for the deposit, as standard policy.
• Full KYC verification is required before your first withdrawal request is processed.
• Jokerbbet reserves the right to request additional supporting documents for any withdrawal exceeding a certain threshold.
• VIP members enjoy higher-priority withdrawal processing.

All bonuses and promotions offered by jokerbbet are subject to specific terms stated alongside each offer. As a general principle, the following terms apply as standard to all bonuses on the jokerbbet platform:

• Each promotion may only be claimed once unless stated otherwise.
• Wagering requirements must be fully met before any withdrawal linked to a bonus can be processed.
• Bonuses may not be transferred or directly converted to cash without fulfilling the wagering requirements.
• Jokerbbet reserves the right to void any bonus obtained through dishonest means or abuse of the promotion system.
• If two or more accounts are found sharing the same IP address, device, or payment method, bonuses may be voided and an investigation will be conducted.

For detailed information on any active promotion, please refer to the Promotions section on the jokerbbet platform or contact our support team via Live Chat.

All games available on the jokerbbet platform — including slots, Live Casino, bingo, fish shooting, and Sports Betting — operate according to established rules. Players are responsible for understanding the rules of each game before playing.

Some general rules that apply across all games on jokerbbet are:

• Game results confirmed by the system are final and cannot be disputed.
• Any technical disruption during an active game session will be handled in accordance with jokerbbet's established disruption policy.
• The use of automation software, bots, or any unauthorised method of play is strictly prohibited.
• Bets placed after the designated cut-off time (for Sports Betting) will not be accepted.
• Jokerbbet reserves the right to void bets placed based on incorrect information or erroneous odds.

As part of jokerbbet's commitment to international industry standards compliance, all members are required to complete the Identity Verification (Know Your Customer, KYC) process before their first withdrawal request is processed.

Documents commonly required for the jokerbbet KYC process are:

• Personal Identification: MyKad (Malaysian citizen) or a valid passport.
• Proof of Address: Utility bill, bank statement, or official letter issued within the last 3 months.
• Payment Method Verification: A screenshot or proof of ownership of the payment method used.

The KYC verification process is typically completed within 24 working hours after all required documents are received and verified by the jokerbbet team. jokerbbet will not be held responsible for any withdrawal delays caused by late document submission on the member's part.

Jokerbbet reserves the right to immediately suspend or close any account without prior notice if there is evidence or reasonable suspicion that the member in question has:

• Creating multiple accounts or using another person's identity.
• Manipulating the jokerbbet bonus or promotion system.
• Using unauthorised software, bots, or cheating methods in games.
• Engaging in payment fraud or unauthorised chargebacks.
• Providing false information during registration or the KYC process.
• Violating any terms stated in this document.

Any funds remaining in an account suspended due to abuse will be held until the investigation is complete. If abuse is confirmed, those funds may be fully forfeited to jokerbbet.

The jokerbbet platform is provided "as is" without any express or implied warranties. While we continuously strive to keep the platform running smoothly and without interruption, jokerbbet does not guarantee that our services will always be free from technical disruptions, errors, or unplanned downtime.

Jokerbbet will not be held liable for any losses arising from:

• Service disruptions caused by scheduled or unscheduled maintenance.
• Technical failures on the part of third-party internet service or payment providers.
• Loss or damage resulting from the user's own negligence or oversight.
• Game results that are not in your favour — the risk of losses is an inherent part of betting activities.

In all cases, jokerbbet's maximum liability to any user shall not exceed the total amount deposited by that user in the 30 days prior to the claim being submitted.

Jokerbbet reserves the right to amend, update, or replace any or all terms in this document at any time at our sole discretion. Amendments take effect immediately upon publication on the jokerbbet platform, unless a different effective date is specified.

Members will be notified of term amendments through the following methods:

• In-platform or in-app notifications from jokerbbet.
• Email notification sent to the address registered on your account.
• Update of the "Updated" date shown at the top of this document.

Continued use of the jokerbbet platform after any amendments are published constitutes your acceptance of those revised terms. If you do not agree with any amendment, you must stop using the platform and close your account.

For any enquiries regarding these Terms and Conditions, please contact the jokerbbet support team via Live Chat on the platform or email us at [email protected]. Our team operates 24/7 and is ready to assist you in Bahasa Malaysia.